a.) Personal Information Collected from Clients
 

The Document Firm may collect personal information from customers, including:

• Name

• Mobile phone number

• Email address

• Mailing and shipping addresses

• Shipment and tracking information

• Information submitted through website forms, text messages, emails, mailbox services, printing services, and other business transactions.

We collect only the information necessary to provide requested services and communicate with our customers.

 
b.) Purpose for Collecting Personal Information
 

• The information we collect is used to:

• Provide shipping, printing, mailbox, and document services.

• Process transactions and fulfill customer requests.

• Send order updates, shipment notifications, and service-related communications.

• Respond to customer inquiries and support requests.

• Maintain customer records and accounts.

• Improve our services and customer experience.

• Send informational and promotional text messages to customers who have provided consent.